Problem Solving :
The process of working through details of a problem to reach a solution. Problem solving may include mathematical or systematic operations and can be a gauge of an individual's critical thinking skills.
It looks very simple from the definition but actually its not. There are certain steps before we actually come to a solution. we might have done this but generally dont recognizes it while coming to a solution.
Following are the steps in problem solving:
- Situation Analysis
- Valuing - valuing each of the option we have.
- Priority setting - as per the valuing we can decide the priority or the importance to the option we have.
- Problem Solving
- Information gathering - Collecting all the information we require to make a consensus.
- Problem Definition - Formulating problem definition will help us to narrow down our work to perform.
- Solution Analysis
- Ideas getting - we can collect the various ideas from the team and understand each of them.
- Decision making - Once all the ideas been understood, we can easily choose the one which suits best for our problem statement.
- Implementation
- Involving others - we shall discuss the solution we have got within the team so as to know whether their views on the solution are same as us or different.
- Planning - we must plan how the solution we have finalized should be implemented.Thus we can say that a manager has to play different roles at different point of time.
Following are the types of problems generally a manager has to face.
- Rich & Poor problems: Manager generally tends to address the rich problems first and then the poor's problem.
- Simple &Difficult : Each problem is simple , it totally depends upon the managers ability to view the problem statement as difficult or simple.
QUOTE : “The formulation of the problem is often more essential than its
solution, which may be merely a matter of mathematical or experimental
skill.”
―
Albert Einstein
Thanks for reading... !!!